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GENERAL TERMS AND CONDITIONS OF BUSINESS
1. Scope of application
The following terms and conditions apply to all orders placed via our online shop by consumers and entrepreneurs. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity. Producer is a company, which is producing the items listed in our online shop. The following shall apply to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.
2. Contracting party, conclusion of contract, correction options
The purchase order is not concluded with Introtex Services Srl. The orders placed here are just the request for the production of the selected items and will be concluded after receiving the final confirmation from each supplier and fulfilment of their appropriate terms and conditions of business.
3. Contract language, contract text storage
The language available for the conclusion of the contract: English. We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.
4. Terms of delivery
Shipping costs and valid local VAT may be added to the indicated product prices. You can find out more about the shipping costs in the final order confirmation of each producer, which will be sent to you via email. The orders will be delivered only in the dispatch way. They do not deliver to packing stations. A pickup of the goods could be possible upon an agreement with the producer. Decisive for this contract are the General Terms and Conditions of each producer.
5. Payment
Payment conditions and bank data for payments will be confirmed to you by each producer on their final order confirmation, which will be sent to you via email. Generally, you may expect, that the producer will ask for 30% prepayment before start of the production and 70% payment before shipment.
6. Right of withdrawal
Consumers and Entrepreneurs are granted a voluntary right of withdrawal only according to the General Terms and Conditions of each producer.
7. Retention of title
The condition will be confirmed in General Terms and Conditions of each producer. Generally and not binding information:
The goods remain property of each producer until full payment has been made.
Entrepreneurs may resell the goods in their ordinary course of business;
In case of any claim you can contact the producer directly or we can collect the claims you may have and forward them to the producer.